Returns & Exchanges
At The Hair Bow Company, we want you to love your boutique styles and accessories, but if you are not completely satisfied, we accept returns on unworn and unwashed items within 30 days of delivery. Please note that for hygiene reasons, certain items like hair accessories and intimates must be in their original, unopened packaging.
Review Policy
Ensure your items are in original condition with tags attached and check that they are not marked as 'Final Sale' or 'Non-Returnable'.
Initiate Request
Visit our online returns portal with your order number and zip code to select the items you wish to return and receive a return authorization.
Package & Ship
Print your prepaid shipping label, securely package your items, and drop the parcel off at any authorized carrier location.
Receive Refund
Once our warehouse inspects and processes your return, a refund will be issued to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing